Training Videos

These videos provide in-depth demos of how to use features of the Ombudsman. We’ll be adding to these, so please tell us what you’d like to see here.

The Ombudsman Case Management Software Intro


The Ombudsman Explained


How to use oMail

the Ombudsman’s internal messaging system

Highlights: See which messages you sent haven’t been read by the receiver, and facilitate document collaboration


How to Take Control of Your Calendar and Your Workload Using The Ombudsman Events

see how The Ombudsman can keep you on top of your To Do list

Highlights:¬†create Events on your calendar to manage your tasks (and your team’s tasks), manage how many hours you each work in a day (never overload your day again!), and automatically create timesheet reports


Full System Overview

see The Ombudsman in action

Highlights: see how the features work together to provide a full case management system